Welcome to Sioral Jewellery!
By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.
This website is owned and operated by Sioral Jewellery, Chennai, Tamil Nadu, India.
By purchasing from us, you agree to our terms of sale, return policies, and usage guidelines.
All our jewellery pieces are fashion/imitation jewellery and not precious metals or stones.
Product images may show slight variations in colour, finish, or design due to photography and screen differences.
Payments are securely processed via Razorpay.
We do not store or have access to your complete payment card details.
Once an order is placed, cancellations are not accepted. Please check your cart before confirming.
Orders are dispatched within the timeline mentioned during checkout.
We are not responsible for delays caused by courier partners, customs, or incorrect addresses provided by the customer.
At Sioral, we take pride in the quality of our products and aim for 100% customer satisfaction. Every item is thoroughly inspected before shipping.
Return/Exchange Eligibility:
Accepted only if:
The product was damaged during shipping
There was an error in your order
Conditions:
Customers must contact us within 24 hours of delivery at info.sioral.in, Instagram DM, or WhatsApp at +91 7904485525.
A clear, unedited unboxing video is required as proof.
Approved returns must be sent back in original condition within 48 hours.
For exchanges, customers bear the additional delivery charges.
Not Eligible:
Lost or unclaimed orders
Used, damaged, or poorly packed items
Size-related issues (please check size guides before ordering)
Incorrect address or failed deliveries (extra charges may apply)
Minor differences in colour/design/finish
All images, logos, and content on this website are the property of Sioral Jewellery.
Unauthorized use, reproduction, or distribution is prohibited.
Sioral Jewellery is not responsible for indirect damages, delays, or losses beyond our control.
We are not liable for allergic reactions or skin sensitivities caused by jewellery use.
These Terms & Conditions are governed by the laws of India, with jurisdiction in Chennai, Tamil Nadu.